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Ockendon Train Station

Ockendon Train Station

Ockendon

Ockendon station

Station Approach
Tamarisk Road
Ockendon
Essex
RM15 6PD

Ticket office opening hours:

Monday - Friday - 06:30 to 11:05
Saturday - 08:55 to 13:30
Sunday

GET DIRECTIONS

Ockendon at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 19:30
    • Booking Office Counter

      Customer Service Staff

    • Helpline YES Yes
    • Helpline Contact Details

      03457 44 44 22


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Outside station entrance

    • National Key Toilets

      Platform 1. This can be accessed using a radar key.

    • Nearest Stations with Facilities CFH
    • Step Free Access

      Step free access is only available from street level to platform 1

      Platform 2 is only used for certain trains during peak hours, Monday - Friday


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/OCK.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Platform 1

    • Sheltered No
    • Spaces 46
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
  • Parking

    • Car Parking Details

      Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays


      Email: [email protected]
      Phone number: 0845 050 70 80

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 36
      Charges:
      PerHour: £1.00
      Daily: £7.70
      Weekly: £29.00
      Monthly: £115.00
      ThreeMonthly: £335.00
      Annual: £1,153.00
      Saturday: £3.20
      Sunday: £3.20
      Note:

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays



      Number Accessible Spaces: 5
      Accessible Car Park Equipment: No
      Accessible Car Park Equipment Note:

      Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces


      Cctv: Yes
      Open:
      - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located on Platform 1.

      The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

  • Station Location & Directions

    • Latitude 51.5219961849
    • Longitude 0.2904709275
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
    • Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Public Holidays, 09:00 - 16:00 Closed Christmas Day & Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Not Christmas Day or Boxing Day
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:30 to 11:05
      Saturday - 08:55 to 13:30
      Sunday
  • Taxi Information

    • Availability YES Yes
    • Note YES Yes 
  • Other transportation

    • Rail Replacement Services

      c2c Rail Replacement outside the Station Entrance (W3W ///move.debate.porch)

      During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.